Frequently Asked Questions

Studio relocation

  • Our new studio is located at 2489 Bloor St. West, Bloor and South Kingsway. 
    There is limited paid parking in the building’s lot as well as a Green P off Old Mill Dr, just across the street.

    We’re an easy 1 block walk from Jane subway station

  • We are hard at work creating a warm and welcoming new home for our BCTO community. In-person classes, training courses, workshops, and RMT services will restart when the new space opens.

    To be among the first to hear, follow us on Instagram or join our mailing list.

  • All memberships and Class Packs were paused on March 2, 2026. You should have received an email with details in late February regarding this temporary pause.

    No payments will be withdrawn during the relocation period. You will be notified in advance prior to any automated payment withdrawals.

    Once our reopening date has been finalized, we will notify you by email with details regarding the reactivation of your Membership or Class Pack.

    Questions?  Email hello@barrecollectiveto.com.

  • Activation will occur automatically on our first day open at the new location. This ensures you are able to book classes as soon as bookings become available.

    Once you attend your first class, your activation date will be adjusted to reflect your actual start of use.

    If you would like your activation delayed, please contact us at hello@barrecollectiveto.com. Activation can be delayed for up to 30 days for Monthly Memberships and up to 60 days for 6-Month and 1-Year Memberships.

    No products will be activated until the studio is open.

  • You can find a wide selection of barre, pilates, yoga, and strength training videos from your favourite BCTO instructors on BCTO On-Demand. With over 100 videos, you’re sure to find sessions that fit your needs. Click here to secure your access.

  • While class bookings are normally available two weeks prior to the class date, booking will remain closed as we prepare for our transition into the new space.
    Stay tuned for all details on the grand opening date by following us on Instagram or joining our mailing list.

Offerings

  • We are a movement studio that offers a variety of Barre, Pilates, Yoga, Strength Training, and Dance classes for all levels.

    We occasionally offer Pre-Natal and Meditation classes as a series.

  • Barre classes are designed to mobilize and strengthen your body using the ballet barre as an assistant and alignment tool. These classes offer functional movement with mobility training through dynamic movement sequences. Integrating breath and mindful movement to music creates a full body workout blending strength training, pilates, yoga and dance. No previous dance knowledge or training required. Explore our different Barre Class Styles here.

  • Our instructors lead contemporary mat-based Pilates classes using props such as weighted balls, squish balls, and resistance bands.

    All props, mat, and towel are provided for you, just bring your water bottle.

  • Our yoga offerings are rooted in traditional yogic principles, including breath awareness, mindful movement, meditation, and the cultivation of a deeper connection between body, mind, and self.

    While our instructors come from a variety of training backgrounds and may draw inspiration from traditions such as Hatha, Vinyasa, Yin, Restorative, and Kundalini Yoga, we do not adhere exclusively to a single lineage or style. Instead, each teacher brings their own experience and perspective while honouring the teachings, practices, and traditions that have shaped yoga throughout its history.

    All yoga Instructors have completed a minimum 200-hour Yoga Teacher Training through a recognized teacher training program and continue to develop their practice through ongoing education and study.

  • The Clinic offers Registered Massage Therapy (RMT), personal training, holistic nutrition coaching, movement assessments, and other services designed to support movement, recovery, and overall wellbeing.

    What makes our practitioners unique is that they are also movement educators. Their understanding of movement extends beyond their individual disciplines, allowing them to better understand how the body moves, adapts, performs, and recovers. This integrated approach helps bridge the gap between treatment, education, and movement practice.

    RMT appointments are available in 30, 60, and 90-minute sessions. Personal Training sessions are available in 30, 45, and 60-minute sessions.

    Visit The Clinic page for current services, practitioners, and availability.

  • Yes. We offer customized private bookings for a variety of groups, occasions, and organizations.

    Whether you're planning a corporate wellness event, team-building experience, professional development day, bachelorette celebration, birthday gathering, bridal shower, community event, or private group class, our team can work with you to create an experience tailored to your group's goals and interests.

    Private bookings may include movement classes, wellness experiences, educational workshops, or a combination of offerings. We also offer options for organizations looking to support employee wellbeing through one-time events or ongoing programming.

    To learn more, contact events@barrecollectiveto.com and a member of our team will be happy to discuss your events.

  • Our minimum age requirement is 16 years old.

    Participants between the ages of 16 and 18 may attend classes only with the active involvement and supervision of a parent or guardian.

    While our studio offers community spaces, including our lounge areas, patio, and The bar(re), these amenities are intended for clients participating in classes and studio offerings.

    Children may not be left unattended in these spaces, and the studio may not be used as a waiting area for children.
    Children under the age of 16 are not permitted to access the studio.

Classes and Schedules

  • IN-STUDIO:

    Booking online is recommended as our studio class capacity is set to ensure you have the room to move and breathe comfortably in class.

    Walk-ins are welcome, provided there are spots available in the class!

    VIRTUAL:

    All livestream virtual classes must be booked online in advance to ensure you receive the link to join in.

  • If your name is on the waitlist it is assumed you would like to take class.

    Our waitlist confirmation system is automated. Reservation updates are based on cancellations from confirmed bookings, no matter the time of day or night. If plans change and you long longer want to take the class, we ask that you remove yourself from the waitlist to avoid the charges in the event you've missed the confirmation communication, causing a "no show" of attendance.

    As many of our community members book their classes in advance, often they are booking for multiple classes on the same day. Once they have been confirmed into a class they often release the other class reservations, opening spaces to our community :)

    If a waitlist reservation is confirmed before the 5hrs cancellation window, the cancellation policy applies. If you are 'waitlist confirmed' within the 5hr late cancellation window and communicate through email, text, phone or cancel the reservation on the app, no charge will be applied to your account.

    PLEASE NOTE: If cancelling through the app within the 5hr window, an automated message will be sent indicating you will be charged. This is incorrect. No fee will be charged in the case.

    When a space becomes available, you will be added to the confirmed class list. Depending on your account setting, an automated email or text will be sent to confirm the reservation. We will also send an additional email from hello@barrecollectiveto.com to ensure you received the confirmation.

    With the 2-Week Unlimited Intro Offer you will receive a "grace period" for one late cancellation/ no show class, all others will be charged. If you are unable to make it to class, be sure to cancel before 5hrs to the start time of the class to avoid the $20 cancellation fee.

    Have you joined multiple waitlist? Once you have been confirmed into a class, please remove yourself from all remaining waitlist(s) if you do not intend to take the additional class. Our FDC team will not remove you from a waitlist without communication. Holding this space if confirmed into the class will be considered a “no show” of attendance and the cancellation policy will be applied.

  • We require a minimum of 5 hours' notice to cancel an in-studio class.

    If you cancel with less than 5 hours' notice:

    • Single Drop-In and Class Pack reservations will be considered attended and the class will be deducted from your account.

    • ALL ACCESS Monthly, 6-Month, and 1-Year Unlimited Membership holders will be charged a $20 Late Cancel/No Show fee.

    • 2-Week Unlimited Intro Offer holders receive one complimentary Late Cancel/No Show. Any additional Late Cancel/No Shows will be subject to the applicable fee.

    Classes can be cancelled online, through the app, or by phone. If you are unable to reach us, please leave a voicemail. Voicemails are time-stamped and will be used to determine whether cancellation fees apply.

    If you have any questions, please contact us at hello@barrecollectiveto.com or 416-762-2286.

  • Try downloading:

    • Mindbody app - For class registration

    • FitGrid Fitness Class app - Track your classes, connect with friends, sign up for challenges and more!

Pricing and Memberships

  • Yes! Details can be found here. 
    However, our Intro Offer is on hiatus while we relocate the studio.

    Please check back for details when our new location opens in July 2026.

  • We don’t offer student discounts and no longer accept applicants for our energy exchange ‘Karma’ Program.

  • Your membership is paid upfront, either monthly or yearly. Memberships can be paused in monthly increments (1 month at a time). Monthly memberships can be paused for a total of 3 months within the same calendar year. This pause can happen consecutively or split up within the year. 6 month memberships may be paused for 1 month within the 6 month term, yearly memberships are allowed 2 months within the 12 month term.

    Requesting to pause your membership for less than a month will have no consideration or effect on the payment amount.

    To ensure your account is not automatically charged, please reach out with a minimum of seven (7) days’ notice. Please email us at hello@barrecollectiveto.com to put your account on hold.

  • As we offer BCTO Education courses, check the schedule for Community Collective classes led by the graduates of our BCTO Certification courses.

    Our intention is to provide our Teacher Trainees the opportunity to lead classes within a supportive setting to develop into their own unique teaching style using the tools gained from the courses we provide.

    In an effort to support and make our Teacher Training Education accessible, Classes are $15 and all proceeds go towards a scholarship for marginalized community members for our certification courses.

    We also work with lululemon to provide classes that support local charities. We love and look forward to introducing you and inviting you to our upcoming events!

  • We are always interested in connecting with passionate individuals who align with our values and community. While we may not always have active positions available, we welcome introductions from those interested in joining our team.

    We encourage you to visit the studio, take a class, and get to know our community before reaching out. When you're ready, send us an email at hello@barrecollectiveto.com and tell us a little about yourself, your experience, and the type of role you're interested in.

    For Instructor positions, please include your resume along with any relevant certifications, teaching videos, social media profiles, or other materials that help showcase your experience and teaching style.

In-Studio Classes

  • We can’t wait to meet you! Please arrive at least 15 minutes prior to your first class so we can give you a full tour to get you familiar with the space. We’d like for you to have time to complete the necessary paperwork and make sure you are all set to move with us!

    Mats, towels, and all the props you need are provided for you. All you need to bring is workout clothes and a water bottle, and we’ll do the rest!

  • Classes begin on time and late arrivals are permitted for up to 5 minutes after the scheduled start time.

    If you have reserved a spot and arrive after class has started, your reservation may be released to a standby community member who is present and ready to participate. If your spot is given to a standby participant, no Late Cancel/No Show fee will be charged.

    This policy supports a safe and uninterrupted class experience for both clients and Instructors. The opening moments of class often include important movement instruction, technique cues, and class-specific information designed to help clients move safely and successfully throughout the session.

  • We are a shoeless fitness space.

    The sensory receptors on the soles of the feet play an important role in proprioception, your body's ability to sense position, movement, and balance. Training without shoes can enhance body awareness, stability, alignment, and coordination while encouraging more natural movement patterns.

    Our studios are equipped with shock-absorbing floors designed for shoeless movement. While most clients choose to practice barefoot, gripped socks such as ToeSox are welcome and available for purchase at the studio. FootUndeez, half soles, and contemporary dance shoes are also permitted.

    PLEASE NOTE: Sneakers, training shoes, jazz sneakers, and other rubber-soled footwear are not permitted in our studios, regardless of whether they are designated as indoor or "clean" shoes.

  • Not at this time. Our shower facilities are currently under construction and will be available once completed.

    In the meantime, clients are welcome to change in either of our washrooms.

    Towels are provided complimentary for all classes, so there is no need to bring your own :)

  • No, we have mats and all the props you need to support your practice. However, we do understand that you may just want to practice with the comfort of your own mat. The choice is yours…

    All you have to do is show up, embrace where you are that day and celebrate YOU!

  • Yes. Elevator access is available to both Studio A and Studio B.

    The elevator is located in the adjoining building and provides access to our studio levels. If you require elevator access, please let a member of our FDC (Front Desk Crew) know when you arrive and they will be happy to assist you to and from the elevator.

    Please note that elevator access is currently available to the studio levels only.

  • As we are not required by law to allow support animals within our studio, we will not allow entry into class if a support animal is present.

    Service Animals ARE welcomed :)

General Terms and Conditions

Thank you for visiting The Toronto Barre Collective. The following terms and conditions will apply to purchases of services and goods made at BCTO HQ, 2199 Bloor St W, and online while using our MindBodyOnline e-commerce website. Privacy and confidentiality policies will apply while using either our main or e-commerce websites.

Terms and Conditions

Information published on this website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the completeness or accuracy of information on these pages. Please be aware that The Toronto Barre Collective may alter the information on its website from time to time. The Toronto Barre Collective shall have no liability arising from the use by any party of the information on this website.

The Toronto Barre Collective does not warrant the information on this website in any way, and in particular no warranty is given that the website or its contents or hypertext links are uncontaminated or virus free. We advised you to make your own virus checks and to implement your own protections and precautions in this respect. The Toronto Barre Collective exclude all liability for contamination or damage caused by any virus or electronic transmission.

Purchase Policy

The costs of all classes, subscriptions, services, products and items in ‘BCTO Threads + Other Fun Things’ listed online in this site are shown in Canadian dollars. HST will be added to the final payment amount. ALL SERVICE PURCHASES ARE NON-REFUNDABLE AND NON-TRANSFERABLE.

Refund Policy

Refunds will be issued to your original form of payment. Merchandise may be returned within 7 days if unused and in its original condition. For courses and workshops, a full refund will be issued if notice to cancel is received at least 14 days before the start date. A 50% refund will be issued if notice to cancel is received within 7-14 days and there will be no refunds or transfers 7 days prior to the start date. Refunds will not be issued on annual or 6-Month memberships, gift certificates, 2-week intro offer, individual classes (Single Drop-In) and event tickets, class packs, or memberships. Monthly membership subscriptions may be cancelled at any time. Please cancel prior to the next auto-pay withdrawal. No refunds will be provided for Membership payments withdrawn.

Cancellation Policy

Monthly membership subscriptions should be cancelled prior to the next billing date to avoid future charges. Refunds will not be provided for automated membership fees withdrawn. We request at least 24 hour notice if you would like to cancel a personal training appointment. After 24 hours, you will be charged for the missed or canceled appointment. In the event of a late cancellation of an Initial Consultation, you will be charged a $35 cancellation fee. We have a 5-hour cancellation policy for all In-Studio classes. Classes cancelled with LESS than 5-hours will count as attended for a Single Drop-In or ClassPack reservation. ALL ACCESS Monthly, 6 Month, or 1 Year Unlimited Membership reservations will receive a $20 cancellation fee. *** 2-Week Unlimited Intro Offers will receive a "grace period" for one (1) Late Cancel/No Show. All other cancellations will be charged as per our policy.

Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, however any changes will be posted. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for websites within The Toronto Barre Collective portfolio. If you link to other third party websites, please review the privacy policies posted at those sites. The Toronto Barre Collective is not responsible for how data or information is treated/handled by any third party website that is linked to from our sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/ Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

The Toronto Barre Collective will never trade, sell, exchange, rent, or otherwise share your personal information with any other person, company, or organization.